CONSUMER PRIVACY STATEMENT

Our company is serious about keeping your personal information private and secure. This notice of our privacy policy explains how we use and protect your information. This form constitutes a legal notification and once accepted by you, authorizes this company to use this information to assist you in acquiring the products and services you seek. PLEASE READ THIS AUTHORIZATION AND PRIVACY STATEMENT CAREFULLY.

WHERE WE GET INFORMATION ABOUT YOU

The information we get about you comes from different sources and may include:
  • Information you give to us on applications or other forms, which may include your name, address, drivers license number, employment history, income, telephone numbers, e-mail addresses and Social Security number.
  • Representations you make to us, such as your employment history, account balances, payment histories and your relationships with other persons or entities you have listed as references.
  • Information from your transactions with us, our affiliated companies or our business partners who may provide you other related services.
  • Information we receive from consumer credit reporting agencies to confirm, verify or add to facts you provide us on applications or other forms. Data collected by such a reporting agency may be kept by them and later shared with others who are entitled to use these reports. That personal information gathered by consumer credit reporting agencies will be provided to others only as allowed by federal and state Fair Credit reporting laws.
  • Information we receive from your insurance agent or broker to confirm the presence of applicable insurance coverages required under an installment payment agreement.

OUR COMPANY DOES NOT SELL OR PROVIDE YOUR INFORMATION TO OTHERS

In order to conduct our business and offer you the products and/or services that you may want, we may share your information within our company or affiliated companies (companies related by common ownership). The law allows us to share your financial information solely for the purpose of providing you the products and services you seek from this company. The law allows us to share your financial information with our affiliates or third parties outside of our company in order to service, market or underwrite our products and services to you. We may also share your information with financial institutions we have entered into a written contract with in order to provide you with financial products. We do not disclose your information to anyone else unless allowed or required by law. You cannot prevent these disclosures. You can limit our sharing of your personal information with affiliated and non-affiliated third parties to market their products to you. By signing this form, you are authorizing this company to share your nonpublic personal information with affiliated and/or non affiliated third parties that may have products or services that may be of value to you. You may refuse to allow us to share information with affiliated and non-affiliated and non-affiliated organization in order to market products and services other than ours; however, in doing so, you may not receive offer for other products and services that may be of value to you. If it is your intent to issue such a refusal (also known as an opt-out).

HOW WE PROTECT PERSONAL INFORMATION WE COLLECT ABOUT YOU

  • We maintain physical, administrative, procedural and technical safeguards to protect this personal information from unauthorized access.
  • Access to your personal information is limited only to those who have a business need to do so. We also expect our vendors, affiliated companies, third parties, insurance agents and others to maintain a high regard for privacy and to safeguard all customer information.
  • In the event the security of your information is breached, we will notify you once the breach is brought to our attention.
  • We follow the laws of the state within which this company is domiciled when that law provided you more protection than federal law.

SMS TEXT AND COMMUNICATIONS

Our goal at Transit Pros, LLC. is to provide you with the best communication and provide timely assistance and support whenever you need it. By opting in for SMS/Text Messages, you may receive direct assistance conveniently to your mobile device. Rest assured, we respect your privacy and will only send you relevant information that adds value to your relationship with us.

Opt-in

You may opt-in to receive SMS text messages by texting the keyword “START” when prompted when messaging into our system. Enrollment is never presumed or automatically applied. When opting in, the specific purpose of the messaging service will be clearly defined. Examples include job updates and communications during a service. This ensures transparency and relevance of the messages you receive.

Opt-out

You may opt-out from any SMS Text Message communication at any time, which will remain in effect until you explicitly opt-in again. To opt-out, you can simply reply “STOP” from the device that is enrolled. You may also contact customer service to process your opt-out request at 855-331-7100 or email [email protected]

Requesting Help

If you require assistance regarding our messaging services, you may reply with the keyword “HELP” to receive information on how to contact support. You’ll receive a message with client support details and additional instructions. Please note that using “HELP” does not unsubscribe you from messages. To stop receiving messages, you must reply with “STOP” as outlined in our messaging opt-out policy. For further assistance, you can also contact our support team at 855-331-7100 or email [email protected].

Information Collected

When you opt-in, we might collect personal details like your mobile number, message content, and other supplied information. Rest assured, the information you provide will not be marketed or sold.

Message Frequency

The estimated frequency of your messages will be clearly defined during the opt-in process. However, text message frequency may vary based on account activity. We strive to send you only relevant messages.

Message and Data Rates

Standard rates apply when you receive and send SMS Text Messages, and these rates may vary. Check with your service provider to understand the specific costs associated with sending and receiving SMS text messages under your current plan.
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Transit Pros utilizes our Qualified National Vendor Networks to provide services to medium and heavy duty trucks and equipment ranging from towing, transport, storage, CAT recovery, salvage auction, inspections and de-identification.

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